Privacy Policy INTRODUCTION The Hyde Park Radnor Hotel is committed to preserving the privacy of all visitors to our website. Please read the following privacy policy to understand how the Hyde Park Radnor uses and protects information that you provide by accessing the website. By registering or making any reservation via the website you consent to the collection, use and transfer of your information under the terms of this policy. If after reviewing this policy, you have any questions or privacy concerns, please send an e-mail to info@hydeparkradnor.com.
WEBSITES The websites to which policy applies are: https://storm.bpweb.net/secure/hydeparkradnor/secure_web_server/
INFORMATION THAT WE COLLECT FROM YOU When you visit, register or order products or services on the website you are, asked to provide certain 'personally identifiable' information about yourself so that we can provide you with a particular service. For example, if you would like to make a reservation at our bed and breakfast, we will ask you for information such as your name, address, telephone number, e-mail address, credit card number and room preference to process your reservation. We will use your e-mail address to send a confirmation and if necessary, might use the other information to contact you for help to process the reservation. We may also use your e-mail address to notify you about special offers and promotions as described in the e-mail section of this policy, but you can opt out of e-mails at any time by following the procedures outlined in that section of this statement.
BROWSING The websites do not collect personally identifiable information from your computer when you browse them and request pages from our servers. This means that, unless you voluntarily and knowingly provide us with personally identifiable information, we will not know your name, your e-mail address or any other information about you. When you request a page from the Websites, our servers log the information provided in the HTTP request header including the IP number, the time of the request, the URL of your request and other information provided in the HTTP header. We collect the HTTP request header information in order to make the Websites function correctly. We also use this information to better, understand how visitors use the Websites and how we can improve their content and functionality.
USE OF INFORMATION The personally identifiable information you provide us with, enables us, to provide a particular, product or service, such as a hotel reservation. If you cancel your reservation, the information is stored for record-keeping purposes only, after which time, it is un-accessed. We take steps to guard against unauthorised access, improper use, alteration, destruction and accidental loss of personal data. This includes rules for all our staff with access to the servers or databases that hold your personal information. Although we make every effort to create a secure environment for your personal information, we cannot guarantee the safety of any personal information you transmit to us online.
SECURING THE TRANSMISSION AND STORAGE OF INFORMATION We treat the information you provide to us as confidential information; it is, accordingly, subject to our company's security procedures and corporate policies regarding protection and use of confidential information. We ask you for your credit card data, which is, transferred, over a Secured Sockets Layer (SSL) line, provided you are using a SSL enabled browser such as Microsoft Internet Explorer or Netscape Navigator. We also use SSL on other select pages where you would enter personally identifiable information. This ensures that your information, is encrypted as it travels over the Internet, enabling secure-mode, before any such information is transmitted from your computer. You will know you are in secure mode when the padlock or key icon in the lower right-hand or left-hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address will change from 'http' to 'https'. After information reaches us it is stored, on a secure server that resides behind firewalls designed to block unauthorised access.
LINKS Our website may contain links to other sites. Please be aware that the Hyde Park Radnor Hotel is not responsible for the privacy practices and policies of such other sites. The policies set forth in this statement apply only to the websites and not to the websites of any other person.
CHANGES In the future, we may need to change this policy. All changes will occur here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.
|